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Subscriptions & Billing

Trials and Subscriptions

  • What is the free year trial for 2021?
  • How do I purchase a subscription?
  • How does the 7-day free Balance trial work?
  • Where can I check my subscription status?
  • Can I switch from an annual to monthly subscription?
  • Do you offer Family Sharing?
See all 7 articles

Billing Questions

  • How do I turn off auto-renewal?
  • How do I cancel an iOS trial or subscription via the Apple Store?
  • How do I cancel an Android trial or subscription via the Google Play Store?
  • Why did my subscription renew 1 day early?
  • Does Balance offer refunds?
  • How do I request a refund through the Apple App Store?
See all 15 articles
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